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To activate your live collections, individuals require a government-issued ID and utility bill. Registered businesses need certificate of incorporation (e.g. CAC documents), MEMART, SCUML, tax registration numbers, and corporate bank account coordinates.

Yes, absolutely! Every 9th Swift account comes with a sandbox environment. You can test card payments, mock payouts, and construct API flows safely with mock tokens before going live.

You can input your server callback endpoints inside your dashboard settings. Our webhook engine sends structured POST retries with header verification stamps, which you can debug using the mock dispatch triggers.

Yes! We support standard dynamic checkout wrappers as well as fully customizable Payment Links. You can generate payment links with zero code directly in your merchant panel to accept funds quickly.

We support local card schemes (Visa, Mastercard, Verve), instant bank transfers, and secure USSD banking codes.

Refund requests can be initiated securely from your developer API or manually within your merchant dashboard. Funds are verified and credited back to the original source card or account inside 3-5 business days.

Standard local transactions start at a low flat rate of 1.5% with zero dynamic maintenance or gateway activation fees. Dedicated enterprise high-volume systems qualify for specialized custom rates.

None! There are absolutely no setup costs, recurring monthly subscriptions, or maintenance fees. You are only billed per successful transaction processed on the network.

All processing statements, receipts, and VAT-compliant invoices can be exported in bulk in Excel or PDF format from your billing interface at any time.

Go to your account settings, select Security, and scan the QR code using any authenticator app (such as Google Authenticator or 1Password) to protect your access.

Your team panel supports custom roles and permissions. You can invite developers, financial auditors, or customer agents with defined access scopes to maintain secure separations.

Immediately freeze active API access routes within your security panel and call our emergency security response desk or email hellow@9thswift.com for instant intervention.

Our direct CBN license application is pending and in progress. In the interim, all payment services, clearing paths, and wallet infrastructure are powered in partnership with licensed partner commercial institutions.

Yes, we operate in full alignment with Level 1 PCI-DSS standards. All sensitive card holder variables are fully encrypted, tokenized, and processed strictly outside raw local hosting databases.

We maintain absolute data privacy in strict compliance with the NDPA and NDPR rules. Customer parameters are processed solely over secure, authorized channels.